Frequently Asked Questions
Everything you need to know about your badminton gear and orders.
How do I choose the right racket weight and grip size?
Rackets are categorized by weight (e.g., 3U, 4U) and grip size (e.g., G4, G5). Generally, 4U rackets are more maneuverable for doubles, while 3U provides more power for singles. Check our size guide on each product page for specific recommendations.
Do you offer professional restringing services?
Yes, we offer professional restringing with a wide selection of Yonex, Victor, and Li-Ning strings. You can select your preferred string type and tension (lbs) directly on the product page before adding a racket to your cart.
What is your return policy for badminton rackets?
We accept returns within 30 days of purchase provided the item is in its original condition. Please note that rackets cannot be returned once the plastic wrap on the handle is removed or if the racket has been custom strung.
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days. Expedited options are available at checkout. All orders are packed in reinforced triangular boxes to ensure your rackets arrive without damage.
Are all the products on Nexus Badminton authentic?
Absolutely. Nexus Badminton is an authorized dealer for all brands we carry. Every racket comes with a unique serial number that can be verified on the manufacturer's official website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.